What makes Northampton Student Lets different from other letting agents?
We’re not profit-driven. As a social enterprise all our profit after operating costs is spent on providing a range of advice & support services for students. This makes us different; however we believe it also makes us better, as we take a unique approach to lettings management that ensures we really do work harder for you the landlord.
Our on-campus location means we have unrivalled access to the students, as well as University staff. This allows us to advertise properties through exclusive means across campus; student and staff e-comms, events, housing talks and fairs. The Union’s professional infrastructure includes a dedicated marketing department. Our convenient location also makes the lettings process easier, from viewings through to managing the tenancies (collecting rent payments/ dealing with maintenance issues) as students can easily pop in to see us between lectures.
Being part of the Students’ Union means that the students already have an on-going relationship with us through using the range of services the Union provides, which creates a greater degree of trust and familiarity that they are unlikely to have with other agencies. We also don’t charge any administration fees to the students, making us a financial preference too.
The agency’s primary purpose is to provide good accommodation and a great service to students, and in doing so ensure that both students and landlords receive the best customer service possible from our agency.
We guide students through the tenancy process to the best of our ability, by providing students with a lot of information when they move in to a property, including the refuse and recycling dates in order to keep properties (and the gardens) in good order. We also provide them with additional resources to guide tenants through the whole tenancy process, to make sure they fully understand their responsibilities and liabilities.